STEP 3: Your Trial: Support Information.

• Live Human Beings based in our corporate offices - not out sourced.

• Familiar with system architecture and implementation.

• Phone and Web-based access.

• No problem too basic or complex.

VISION’s intuitive user interface keeps training time to a minimum, allowing you to get your study up and running faster

Suggested Training Methods:
Web-based Training - contact us to learn more.

Live Training
Train the Trainer(s): We provide training to your Monitors, Data Managers, or trainers, and equip them to train other participants in your study. This can be done at site initiation, to reduce travel and training costs.

Train the Users: We are also happy to train your participants directly.

There is nothing more important than the security and protection of your data!

Some organizations, with extensive IT support, prefer to host their study data in their own facilities. For most, having study date and software reside in a dedicated data center is more convenient and ensures the ultimate in protection for your study!

Security
- Tier 1 Data Center
- UPS Systems w/ redundant power sources
- Multiple, redundant Internet connections – ensure continuous connectivity
- Raised Floor, High Capacity AC, Fire Protection, and Physical Security

Your Data is as Safe as Possible!

Along with hosting, Prelude will provide administrative support to your data collection, including backups and archives. At the end of the study, we’ll provide a final study archive, decommission users, and remove the study from the server.

Mid-Study Updates
It is virtually impossible to anticipate in advance every nuance of a study. Because our system allows you to see data trends in real time, you may decide additional or different information needs to be collected, edit checks changed, or new summary information obtained. Our elegant architecture allows us to modify data elements and edit checks, add summary or CRF forms, and change layouts so easily that the cost of change is minimal.